Book Your Activity

Last Updated: July 2026

1. Booking Confirmation

• All bookings are subject to availability and confirmation.

• Full payment is required to confirm the reservation.

• A booking voucher or tour confirmation will be issued upon successful confirmation.

• Guests should check all booking details and notify HolidayKart promptly if any information is incorrect.

2. Tour Schedule & Route

• The tour itinerary, island sequence, departure time, and duration may vary depending on weather, sea conditions, tides, safety requirements, and operational considerations.

• The four islands included in the tour are subject to the selected package and local operating conditions.

• The boat operator reserves the right to modify the route or itinerary when necessary for guest safety.

3. Long-Tail Boat Transfer

• Transportation between the mainland and islands is provided by a traditional Thai long-tail boat as specified in the selected package.

• Guests must follow all safety instructions provided by the boat crew.

• Life jackets and other safety equipment must be used whenever instructed by the boat operator.

• Boat seating may be arranged according to operational requirements and cannot always be individually selected.

4. Swimming & Island Activities

• Swimming and other recreational activities are subject to weather, sea conditions, local regulations, and safety considerations.

• Guests participate in water activities at their own discretion and must follow instructions provided by the tour crew.

• Certain activities may be restricted or unavailable due to weather, sea conditions, safety concerns, or local regulations.

• Guests should inform the tour operator of any relevant medical or mobility concerns before participating in activities.

5. Picnic Lunch

• A picnic lunch is included only where specifically stated in the selected package.

• The location and timing of the picnic lunch may change depending on the itinerary and weather conditions.

• Guests with food allergies or dietary requirements should inform HolidayKart at the time of booking.

• While reasonable efforts will be made to communicate dietary requirements, specific food arrangements cannot always be guaranteed.

6. Weather & Sea Conditions

• This is an outdoor marine activity and is dependent on suitable weather and sea conditions.

• The tour operator may delay, modify, shorten, reschedule, or cancel the tour when conditions are considered unsafe.

• Changes made for safety reasons do not automatically constitute a service failure.

7. Children & Infants

• Child and infant participation is subject to the boat operator's safety requirements and the applicable ticket policy.

• Parents or guardians are responsible for supervising children and infants throughout the tour.

• Please refer to the separate Child & Infant Policy for detailed conditions.

8. Guest Responsibilities

• Guests must arrive at the designated meeting point at the time stated on their booking confirmation.

• Guests arriving late may miss the departure and may not be able to join the tour.

• Guests must follow all instructions provided by the tour guide, boat crew, and local authorities.

• Appropriate and respectful behaviour is expected throughout the tour.

9. Personal Belongings

• Guests are responsible for their personal belongings, including mobile phones, cameras, wallets, luggage, and other valuables.

• HolidayKart and the tour operator are not responsible for loss, theft, or damage to personal belongings.

• Guests are advised to protect electronic devices and valuables from water and moisture.

10. Health & Safety

• Guests should consider their physical ability before participating in swimming or other water-based activities.

• Guests with medical conditions, injuries, mobility limitations, or other concerns should inform the tour operator before departure.

• Guests should follow all safety instructions and use safety equipment whenever required.

11. Tour Operator & Liability

• HolidayKart acts as a booking facilitator for the 4 Islands Tour and the services included in the selected package.

• While reasonable efforts are made to provide the tour as described, HolidayKart is not responsible for delays, itinerary changes, cancellations, weather conditions, sea conditions, government restrictions, or other circumstances beyond our reasonable control.

• Any refund, rescheduling, or alternative arrangement will be subject to the applicable tour operator's policy.

12. Acceptance of Terms

By completing a booking for the 4 Islands Tour, guests confirm that they have read, understood, and accepted these Terms & Conditions, together with the applicable Cancellation & Refund Policy, Child & Infant Policy, and Privacy Policy.

Last Updated: July 2026

1. Cancellation 24 Hours or More Before the Tour

Cancellations made at least 24 hours before the scheduled tour departure time are eligible for a full refund, subject to the booking conditions.

2. Cancellation Within 24 Hours

Cancellations made less than 24 hours before the scheduled tour departure are non-refundable.

3. Same-Day Cancellation & No-Show

• Same-day cancellations are 100% non-refundable.

• No refund will be provided for guests who do not arrive at the designated meeting point.

• No refund will be provided for guests who arrive late and miss the boat departure.

• No refund will be provided for unused services due to personal reasons or changes in travel plans.

4. Date Changes & Rescheduling

Requests to change the tour date must be made at least 24 hours before the scheduled departure and are subject to availability and approval.

Requests made within 24 hours may be treated as cancellations and will be non-refundable.

5. Weather & Sea Conditions

If the tour operator cancels or postpones the tour before departure due to unsafe weather, rough sea conditions, government restrictions, or other safety-related circumstances, HolidayKart will assist with the applicable rescheduling or refund according to the tour operator's policy.

6. Changes During the Tour

If weather or sea conditions change after the tour has commenced, the operator may modify the itinerary, change the island sequence, shorten the tour, or return to the mainland for safety reasons.

Such changes do not automatically qualify for a full refund.

7. Partial Activity Unavailability

If a particular island stop, swimming opportunity, or activity becomes unavailable due to weather, sea conditions, safety requirements, or local restrictions, no automatic refund will apply where the tour continues with a reasonable alternative itinerary.

8. Refund Processing

Approved refunds will be processed through the original payment method wherever possible. The time required for the refund to reach the guest's account may vary depending on the payment provider or bank.

9. Final Cancellation Terms

The cancellation conditions stated on the booking confirmation or tour voucher will apply to the specific reservation. Where special promotional or tour-operator-specific conditions apply, those conditions will prevail.

Last Updated: July 2026

At HolidayKart, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you enquire about or book the 4 Islands Tour through our website.

1. Information We Collect

To process and manage your booking, we may collect:

• Full Name

• Mobile Number

• Email Address

• Nationality

• Travel date

• Number of guests

• Hotel details, where transfers are included

• Special requests or requirements voluntarily provided by you

• Dietary requirements, where relevant

• Information reasonably necessary for arranging the tour

• Payment information required to process your booking

2. How We Use Your Information

Your information may be used to:

• Confirm and manage your tour booking

• Issue booking vouchers or confirmations

• Coordinate with the tour operator and boat operator

• Arrange transportation where transfers are included

• Communicate meeting points, departure times, and tour updates

• Provide customer support before, during, and after the tour

• Process payments and refunds, where applicable

• Comply with applicable legal and regulatory requirements

3. Information Sharing

We may share only the information reasonably necessary to fulfil your booking with:

• The tour operator

• Long-tail boat operators and local activity providers

• Transportation providers, where transfers are included

• Payment service providers

• Government authorities or official bodies where required by law

We do not sell, rent, or share your personal information with third parties for their own marketing purposes.

4. Payment Security

Payments may be processed through secure payment gateways or authorised banking channels.

HolidayKart does not intentionally store complete credit or debit card details when payments are processed through third-party payment providers. Payment information is handled according to the security and privacy practices of the relevant payment provider.

5. Data Security

We take reasonable technical, administrative, and organisational measures to protect your personal information against unauthorised access, loss, alteration, disclosure, misuse, or destruction.

However, no electronic transmission or storage system can be guaranteed to be completely secure.

6. Cookies

Our website may use cookies and similar technologies to:

• Improve website functionality

• Remember your preferences

• Analyse website traffic and usage

• Improve website performance

• Enhance your browsing experience

You may disable cookies through your browser settings, although this may affect certain website functions.

7. Data Retention

Your personal information is retained only for as long as reasonably necessary to:

• Complete and manage your booking

• Provide customer support

• Maintain appropriate business records

• Comply with legal, tax, accounting, or regulatory obligations

• Resolve disputes or complaints

When information is no longer required, it may be securely deleted, anonymised, or otherwise disposed of in accordance with applicable requirements.

8. Your Rights

Depending on applicable law, you may have the right to:

• Request access to the personal information we hold about you

• Request correction of inaccurate or incomplete information

• Request deletion of your personal information where legally permitted

• Withdraw consent for marketing communications at any time

• Ask questions about how your personal information is collected or used

Requests may be subject to applicable legal or operational requirements.

9. Third-Party Websites

Our website may contain links to third-party websites, payment platforms, or service providers.

HolidayKart is not responsible for the privacy practices, security, or content of third-party websites. We recommend reviewing the privacy policy of any third-party website before providing personal information.

10. Changes to This Privacy Policy

HolidayKart may update this Privacy Policy from time to time to reflect changes in our services, technology, business practices, or applicable legal requirements.

Any updated version will be published on this page with the revised "Last Updated" date.

11. Contact Us

If you have any questions regarding this Privacy Policy or how your personal information is handled, please contact HolidayKart through the contact details provided on our website.

By submitting an enquiry or completing a booking for the 4 Islands Tour through HolidayKart, you acknowledge that you have read and understood this Privacy Policy.